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Question: Where can I find a list of the latest Autodesk Knowledge Network support solutions that were created and/or updated for BIM 360 Glue?
(List below shown in chronological order - scroll down for solutions posted in 2016.
Click HERE for solutions posted in 2017)
For more updated solutions, also check out the AutodeskHelp Blog!
Azmeera M.
Autodesk Employee
ARCHIVE
January 2016
How to download and install Point Layout for BIM 360
February 2016
Downloading BIM 360 Glue add-ins for your Autodesk products
How to add project member for BIM 360 Glue
Saved viewpoints are missing in BIM 360 Glue mobile app
Where to download the BIM 360 Glue desktop App from
March 2016
Annotations and text from 2D drawings not showing in BIM 360 Glue Desktop
BIM 360 Glue and Navisworks crashing when viewing an AutoCAD based model
Navisworks Manage 2016 for BIM returns an error - “No rights to use product”
April 2016
BIM 360 Glue - Cannot update clash results in models
BIM 360 Glue desktop application will not download or install
BIM 360 Glue add-in disappears from Revit or AutoCAD
BIM 360 Glue Viewer not loading in Internet Explorer
Cannot delete model that has been removed from a merged model
How to share models between BIM 360 Glue and BIM 360 Field to enable connected BIM workflows
Unable to download model from Glue via web browser
User cannot log into BIM 360 Account Administration
May 2016
BIM 360 Glue Desktop App offline installation
BIM 360 Glue: How to Align or rotate model
How to change company names used in BIM 360 products
Invite to join BIM 360 project has not been received
June 2016
Accessing project administration page to edit member role in BIM 360 Glue desktop
Cannot log into BIM 360 Glue: Glue Unavailable
Glue a model from Revit 2016 to BIM 360 Glue it shows up as a bunch of dots.
Glue model crashes BIM 360 Glue and BIM 360 Field when accessed via the iPad
How to restore BIM 360 toolbar default
July 2016
BIM 360 Glue - How to do a clean Desktop App reinstall
August 2016
BIM 360 Docs: Where can I find release notes?
BIM 360 Field and Glue: How do model navigation buttons within the iPad applications work?
BIM 360 Glue - Sign In Error and Access Unavailable
BIM 360: User name or password error returned when trying to access support portal.
Get “invitation failed to send” when trying to invite a new account admin.
How to merge a migrated Glue project with an existing BIM 360 project
Login resolving to the wrong BIM 360 product.
September 2016
BIM 360 Glue: “The model is too large to open”
BIM 360 Glue: Revit 2015 Glue plug-in error
October - November 2016
File size limit reached when uploading an attachment.
Glue: As a Reviewer, you are not able to see project on your mobile app
Glue: Error “Application cannot be started” when installing Glue Desktop
iProperties Comments field is truncated due to character limit
Obligatory fields do not control OK button in VDS dialog with Hotfix 1 for 2017
Azmeera M.
Autodesk Employee
December 2016
A resolved clash in BIM 360 Glue cannot be set to Closed or Ignored and shows in the model
Additional checklist template options for BIM 360 Field
As a Reviewer, you are not able to see project on your mobile app
“Oops. You aren’t a member of a BIM 360 project.”
How to get support for BIM 360 Team.
Navisworks Manage for BIM 360 is crashing when refreshing
Is there an admin guide for BIM 360 Account Administration?
Blank checklist report fails to run
Cannot delete a folder attribute
Changes to file names are not visible within the mobile application
Error “Application cannot be started” when installing Glue Desktop
File size limit reached when uploading an attachment.
How to get support for BIM 360 Team.
iProperties Comments field is truncated due to character limit
Is there an admin guide for BIM 360 Account Administration?
Obligatory fields do not control OK button in VDS dialog with Hotfix 1 for 2017
Azmeera M.
Autodesk Employee
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