Autocad 2017 installation error

[malkasun]

I try to install autocad 2017. can't install it. coming error. see attached screenshots

i'm not installed trendmicro antivirus programme.

i am installed avast internrt security.

i try to install, disable the avast. error comeagain.

i try to uninstall before version. i cant do install cad2017.

Pls Help me

[rkmcswain]

Take a look at this:

https://knowledge.autodesk.com/customer-service/account-management/software-downloads/download-metho...

[malkasun]

i have downloaded setup file. i have no data for new download

[rkmcswain]

malkasun wrote:

i have downloaded setup file. i have no data for new download

I don't know what you mean by "i have no data for new download".

Since the previous method failed, the browser download is the next thing to try.

[TravisNave · Accepted solution]

If you are having problems downloading your 2017 software from your Autodesk Accounts page like RK recommended, or from the Trial version, then please see this list of downloads provided here:

http://forums.autodesk.com/t5/installation-licensing/community-downloads/td-p/6314550

Good Luck!

[rkmcswain]

TravisNave wrote:
..... see this list of downloads provided here:

http://forums.autodesk.com/t5/installation-licensing/community-downloads/td-p/6314550

Good Luck!

Uh, tell me again why Autodesk just can't do this ^^^^ themselves?    

#KISS

[malkasun]

thank you very much

[dhyanrules3]

When I had problems installing AutoCAD 2017, I spent 3 weeks doing different things. 

I eventually uninstalled WinRAR and all of my problems went away. 

WinRAR was taking a file in temp and trying to open the .msi file and preventing windows installer from using it. 

I am unsure but WinZip might cause problems as well. 

Just putting this info out there.

By the way, in my problem,the net interface was not loading

[gastonkausa]

I have installed autoCAD 2017 from a CD. But when I try to open, it is giving an error message that "program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer. try reinstalling the program to fix this problem." The problem is I cannot even uninstall the previous installation.

[Mark.Lancaster]

@gastonkausa

Welcome to the community..

Did you order media directly from Autodesk?   Normally Autodesk products don't come on CD and haven't for years.

[rkmcswain]

Mark.Lancaster wrote:

Did you order media directly from Autodesk?   Normally Autodesk products don't come on CD and haven't for years.

I hope it wasn't something like this.

[natasha.l]

Hello @gastonkausa,

Please be careful when purchasing Autodesk product from sources outside of our authorized reseller site on our website or directly from Autodesk. 

Please review the following: "License Compliance" page of the Autodesk Website

If you have ordered this from an authorized source apologies for the various warnings. Please follow these steps below: 

Older Windows OS

1. Conduct a Clean Uninstall of the program use MSfixitTool to complete the uninstall 

2. Go to C:\ Autodesk\AutoCAD 2017 \ Setup.exe   & double-click the file to start the installer it will install them back 
3. Continue with the installation & activate the software 

If you have Windows 10 

1. Go to Windows Update and make sure that your computer is fully updated. The Universal CRT should be delivered by this method.

2. Uninstall the failed Microsoft Visual C++ installed in the Windows Control Panel 

3. Manually download and install the Microsoft Visual C++ Redistributable for your version of Windows (likely x64)

    For Windows x64:
    http://download.microsoft.com/download/9/3/F/93FCF1E7-E6A4-478B-96E7-D4B285925B00/vc_redist.x64.exe

    For Windows x86:

    http://download.microsoft.com/download/9/3/F/93FCF1E7-E6A4-478B-96E7-D4B285925B00/vc_redist.x86.exe

4. Reboot then try to launch AutoCAD 2017 again.

Please provide an Install Log in the Temp folder if you continue to have an issue. 

Please "Accept As Solution" if a reply has helped resolved the issue or answered your question, to help others in the community.

[natasha.l]

Hello @gastonkausa,

I wanted to check-in with you. I hope we answered your questions, please let us know if you need any more information or have any concerns. 

Thank you. 

Please "Accept As Solution" if a reply has helped resolved the issue or answered your question, to help others in the community.

[dhyanrules3]

I went over to sketch up. I just uninstalled autocad 2017. Thanks anyway.

Dhyan Amin