Trouble downloading Maya 2014. Hide File Extensions Error. (student version)

[Anonymous]

Hello everyone, I am having problems downloading Maya 2014 on my iMac. I am a student so I got the free software download for students & educators. Everytime I download Maya this message would appear "hide file extensions error." I tried to reinstall it so many times and it still didn't work. I need to work on my final project from home. It's finals week and I have so many studying to do, I cant drive to college to work on my project.
Please, please someone find a solution or a fix.
I took a screenshot of it.

Thank you.

[lynn_zhang]

Hi @Anonymous Welcome to Autodesk Community! Can you try re-downloading Maya 2014 from Virtual Agent (click on Download Links, choose product and version) and see if you still get this error?

[Anonymous]

I still get the error

[Anonymous]

I have the same problem. I cant install maya 2012 get the same error. Tried downloading from Virtual Agent but same error. Here is the screenshot. Please help.

[Anonymous]

I'm having this problem as well, on OSX Yosemite with Maya 2013 and 2014

[Anonymous]

Any word on this @lynn_zhang?

[matthew.d]

Hi all,

Please make sure that you have downloaded and installed all the available Maya service packs. This link goes to service pack 4, but 1 - 3 are available on the right hand side.

[Anonymous]

Hello everyone, I am having problems downloading Maya 2014 on my iMac. I am a student so I got the free software download for students & educators. Everytime I download Maya this message would appear "hide file extensions error." I tried to reinstall it so many times and it still didn't work. I need to work on my final project from home. It's finals week and I have so many studying to do, I cant drive to college to work on my project.
Please, please someone find a solution or a fix.
I took a screenshot of it.

[lynn_zhang]

Hi @Anonymous Welcome to Autodesk Community!

Have you tried installing the service packs mentioned by @matthew.d above?

[Anonymous]

I get the same error message when installing Maya 2013 on OS X 10.11. Please soomebody help me.

[camilo.lemos]

Hi @Anonymous and welcome to the Autodesk Community!

No versions of Maya are currently officially supported on El Capitan. Please see the system requirements here.

We recommend reverting back to a supported OS as stability cannot be ensured on OSX 10.11 at the moment.

Please accept as solution if my post fully answers your question.